Question 1

Bridal  Makeup - Trials

Accepted Answer

I recommend booking your trial around 1–3 months before your wedding day. A trial usually lasts
up to 2 hours, giving us plenty of time to chat through your ideas, your dress, the overall theme,
and how you want to feel on the day.

A trial is really important because it allows us to design and refine your look together — making
sure everything from foundation to lipstick feels comfortable, photographs beautifully, and truly
reflects you. It’s also the perfect opportunity to test the longevity of products on your skin, so
there are no surprises on the wedding morning.

During this time, we’ll also discuss the practical side of things, including your bridal party’s
requirements and a timeline for the wedding morning, ensuring everything runs smoothly.

If we feel that extra time is needed to explore further options, a second trial can be arranged at
another date.

Members of your bridal party may, of course, book a trial if they wish.

What to bring to the trial:
Please bring along any inspiration photos of makeup looks you like (Pinterest, screenshots, etc.)
If you have no idea where to start or need some extra help with how to have your makeup please see my Pinterest and Instagram for bridal inspiration.

Please arrive with a clean, makeup-free face (if possible!)

If you can wear a white top or a top with a similar neckline, it really helps you to envision the
finished look.

To make sure your trial feels relaxed and focused on you, I recommend bringing no more than two
guests — this helps keep the space calm and ensures we create the look you truly love.

Trial location:
Trials usually take place at my studio space in the centre of St Albans, Hertfordshire. However, I am
happy to travel to you if you are unable to get to the studio. Travel expenses will be charged for
any trials held at another location.

Trials are available from my studio space on Tuesdays and Sundays. Saturday trials and trials at
other locations are subject to availability.

How to book your trial:
Once I have received your booking form and deposit, I will be in touch with you to arrange your
trial. Please do not book a trial via my Fresha booking platform unless I have confirmed I am
available for your wedding date.

What if I’m not happy with my makeup trial?
A trial is all about finding the look that feels most “you.” If there’s anything you’re unsure about, we’ll
adjust it together, whether that’s changing the lip colour, softening the eye makeup, or trying a
different style. I encourage open feedback throughout, so you leave feeling confident and excited for your big day. If needed, we can arrange a second trial to perfect the look.

Question 2

Bridal Makeup - On the Day

Accepted Answer

On the day I will travel to your venue, home or hotel at the pre-arranged time to assist you and your bridal party to get ready for the big day. Generally speaking it is preferred to get the members of the bridal party ready first, and then the bride although this is flexible depending upon what is best on the day. I like to allow extra time for any touch ups, unforeseen circumstances and most importantly fun!
 
If you would like me to stay on for the remainder of the day for touch ups or a makeup change, please let me know when booking to discuss arrangements and any additional charge.

Question 3

Bridal Makeup - How do I book?

Accepted Answer

If you are interested in booking with me, please send over your details through my contact form. Please include as many details as possible. Including name, bridal party numbers, services required, date, venue/location.

Once I have received this information, I will be able to check that your date is available and send over my brochure and any further information.

A non-refundable booking fee of £50.00 will be required to 'save your wedding date'. Your
wedding date will not be secure until this has been paid and proof of payment, plus a signed
booking form, has been provided. I will send you a link to both once I have confirmed if I am
available for your wedding date. The booking fee will be deducted from your final payment.

Once I have received both your booking form and booking fee, your date will be confirmed, and I
will be in touch to arrange your trial date and facials (if required).

Post-Trial Confirmation Policy
Following a makeup trial, clients are required to confirm whether they wish to proceed with their wedding day booking within 7 days (cooling-off period). If confirmation is not received within this time, the booking may be released, and the wedding date will no longer be held. Once confirmation is received, the final invoice and wedding morning schedule will be provided.

If this is a commercial or media booking please email or fill out my contact form to discuss.

I will aim to respond as quickly as possible.

Question 4

Bridal Makeup - Payments & Deposits - Terms & Conditions

Accepted Answer

PAYMENTS

HOW TO BOOK

A non-refundable booking fee of £50.00 will be required to 'save your wedding date'. Your wedding date will not be secure until this has been paid and proof of payment, plus a signed booking form has been provided. The booking fee will be deducted from your final payment.

TRIALS

Payment for your trial will be required in full prior to or on the day of your trial date. An invoice will be sent prior to your trial appointment. 
Trial payments are non-refundable and payable by cash or bank transfer.

FINAL PAYMENTS

The remaining balance for your booking will be payable no later than 2 weeks before the wedding date by cash or bank transfer (unless otherwise arranged). Any final changes such as additional travel expenses, extra members of the bridal party requiring makeup, lashes etc. will be added to the final invoice.

CHANGES/CANCELLATION POLICY

CHANGES

Notification should be given of any changes to the wedding date booking and trial as soon as possible. This includes changes to the number of clients, location, dates, and times.

Should an assistant be required to support the booking a £75.00 assistant call out fee will be applied to the booking.

Additional bridal party members can be added if time/resources allow. This must be communicated at least 2 weeks prior to the wedding date. If additional bridal party members are added within 2 weeks of your wedding date, additional charges will incur.

Should the number of the bridal party be reduced this must be communicated as soon as possible. If it is reduced post-final balance payment no refunds will be given.

If your wedding is postponed the deposit can move across to a new date with no extra charges if the date is within 12 months and availability allows.

CANCELLATIONS

48 hours’ notice must be given to cancel a trial appointment, or the cost of the appointment will be charged in full.

Deposits are non - refundable.

If a booking is cancelled more than 2 weeks prior to the wedding date, the final balance will not be required to be paid by the client. Non - refundable deposits will be retained by the artist.

If a booking is cancelled within 2 weeks of the wedding date and final balance has been paid this will not be refunded.

Refunds will only be made due to unforeseen circumstances at the artists discretion.

Should the client wish to cancel this booking at any stage, written notice must be given. Cancellation will take effect from the date of receipt of the written cancellation. You will receive written confirmation of your cancellation and any cancellation charges that may have been incurred.

In the very unlikely event that LOUISE KNIGHT BEAUTY is unable to fulfil your wedding date due to illness or emergency, an alternative trusted artist will be offered as a replacement, who will be able to replicate LOUISE KNIGHT BEAUTY’s work using photos and notes. If you choose not to go with the alternative artist any monies paid, minus deposit, will be fully refunded.

If the artists needs to cancel the trial appointment for any reason, an alternative date will be suggested, or all monies refunded if paid in advance.

LOUISE KNIGHT BEAUTY reserves the right to refuse to work if a client is rude or aggressive. In this case LOUISE KNIGHT BEAUTY reserves the right to cancel the booking without refund.

When would an assistant be required for a booking?

For bookings larger than the bride and 6 guests makeup, and/or bookings with
limited preparation time, it may be necessary for a makeup assitant/s to attend. If this is the case, an
additional travel fee is applicable + a £50 additional assistant fee/ assistant. You’ll be informed of
this during the booking process.

HEALTH & SAFTEY/COVID-19

Due to the outbreak of COVID-19, LOUISE KNIGHT BEAUTY is taking extra precautions with the care of every client, with enhanced sanitation/disinfection procedures in accordance with local, national, and international guidelines.

Please see the COVID-19 protocols section within FAQs for more details.

Clients must completely disclose any known allergies or sensitivities to Louise Knight Beauty in the booking form provided. LOUISE KNIGHT BEAUTY will not be held liable for any adverse reactions to makeup/skincare/treatments.

Question 5

Travel

Accepted Answer

Travel expenses will be charged at 50p per mile and the same for the return journey, or the cost of public transport. 
The client is responsible for hotel and parking expenses. 
All such expenses will be discussed with the client prior to the event and will be included in the final invoice to be paid by the end of services.
For destination wedding travel arrangements please do get in touch.

Question 6

Makeup Lessons & Special Occasion Makeup - Terms & Conditions

Accepted Answer

Booking & Deposits
A 20% non-refundable deposit is required at the time of booking to secure your appointment for makeup lessons or special occasion makeup.
The remaining balance is due on the day of the appointment.
For Mini Makeup Sessions and Skincare Routine Refresh Sessions, full payment is required at the time of booking.

Cancellations & Rescheduling
Cancellations or rescheduling requests must be made at least 48 hours before your appointment.
Deposits are non-refundable but may be transferred to a future booking if sufficient notice (48 hours) is given.
Cancellations made less than 48 hours before the appointment will result in the loss of your deposit (or full payment for services requiring upfront payment).

Late Arrivals
Please arrive on time for your appointment. If you arrive late, your session may be shortened to ensure other bookings are not affected, and the full fee will still apply.

Payments
Payments can be made either by emailing me to arrange or via my booking platform by card or bank transfer.

General
All payments and deposits are non-refundable under any circumstances, except in the rare event that I (the makeup artist) must cancel the appointment, in which case a full refund will be issued.

Question 7

Do you provide bridal hairstyling?

Accepted Answer

I do not provide hair styling for brides. However,  I regularly work with some wonderful bridal hairstylists that I am happy to recommend.  Please email me if you would like their details.

Question 8

What products do I use in my kit?

Accepted Answer

I use a mix of high quality, professional makeup products in my kit. Examples of some of the brands I use include: Charlotte Tilbury, Nars and Hourglass.
 
I also carry natural, organic, non-toxic, vegan and cruelty free brands, such as Ilia, RMS Beauty, Kjaer Weis, Juice Beauty, Vapour, Ere Perez and Lily Lolo. 
 
If you wish to use any of your own personal favourite products I am more than happy to incorporate these into your look.
 
Please let me know if you have any skin sensitivities or allergies.

Question 9

What skincare do you use?

Accepted Answer

I use all natural, organic and cruelty free skincare brands. I am a brand ambassador for Tropic Skincare, so I use many Tropic products on my clients. You can shop my Tropic website here. 
I also use brands such as Nini Organics, Pai and Twelve Beauty.

Question 10

Help! I need makeup inspiration!

Accepted Answer

For bridal hair and makeup inspiration please feel free to check out my Pinterest and Instagram!
 
Here are some useful things to consider when when planning how to wear your makeup:
How do you wear your makeup everyday or on a night out?
How do you feel most comfortable wearing your makeup?
What time of year are you getting married? Will it be hot or cold? As this can help determine a look and products used.
Are you going to remember to touch up your makeup throughout the day? If not then perhaps a low maintence look is better suited?
Remember to take into consideration your dress, theme, venue and flowers.

Question 11

Bridal beauty advice

Accepted Answer

Makeup is there to enhance your natural beauty, so in the lead up to your wedding it is really important to start looking after your skin. If your skin is glowing and in good condition, then it gives the makeup a great base to work on.
These points may seem obvious, but they are the sort of questions I am always asked by brides. So to get you started here are some essential bridal beauty tips...
Start by getting a good skincare routine in place, I can help with recommending products suitable to your skin type and what sort of routine you should follow at the trial. The earlier you start the better.
If you have time and can afford it - book in to have some facials suitable for your skin type to get you glowing for the big day. I also offer holistic bespoke facials suited to your skin type, please let me know if this is something you would like to book. Alternativley try doing your own at home. Not only will it leave your skin looking gorgeous, it is a lovely way to unwind and destress from all the wedding planning! However remember to not have your last facial in the week before your wedding in case of any adverse reactions or pesky pimples.
Any beauty treatments such as tanning, eyebrow threading or lash extensions make sure you do a trial run well in advance to ensure it’s right for you and you like how the therapist has carried it out. If you do decide to go for any of these treatments, again try not to get them done in the last few days before the wedding. You don’t want any last minute beauty disasters.
Drink plenty of water and eat a healthy balanced diet with plenty of greens, this will really help your skin look fab!
To make sure your makeup is kept looking fresh throughout the big day once I have left carry your lipstick or gloss, powder and blush in your bag for touch ups. Or leave with one of your bridesmaids to be in charge of touch ups.

Question 12

COVID-19 Protocols

Accepted Answer

This policy has been devised to keep you and I as safe as possible and should be read in conjunction with my current Terms & Conditions.
Due to the outbreak of COVID-19 “Louise Goodson Makeup Artist” is taking extra precautions with the care of every guest to include a health history review and enhanced sanitation/disinfection procedures in accordance with local, national, and international guidelines.
Symptoms of COVID-19 include:
Fever
Fatigue
Dry Cough
Difficulty Breathing
All tools, brushes and other items will be fully sanitised before and after use and between clients. PPE (a mask and visor) will be worn to ensure both parties are kept free from risk.
If you would prefer that I wear a disposable apron and gloves, please advise.
Please be aware due to the extra hygiene measure being taken your appointments may take a little longer than usual. I will ensure enough time has been allocated to allow for this.
Clients MUST fully sanitise their hands before their appointments (both trial and wedding day) and report any symptoms of COVID-19 to their makeup artist.
Please note for all appointments client’s temperature will be taken using a non-contact digital thermometer, if your temperature is high (above 37.8c) unfortunately no makeup will be provided to you.
Clients must refrain from touching the makeup artist’s kit to avoid any risk of contamination and leave personal belongs such as mobile phones, bags etc. away from the workspace.
Sadly, I will be unable to provide any refreshments at this time. Bottled water will be available if required.
Please only one client at appointments, unless otherwise arranged. On your wedding day please keep numbers around the artists workspace to a bare minimum. Please ensure the workspace is well ventilated and there is enough space to work.
At this time only payments by bank transfer will be accepted.
If I feel ill or have symptoms of COVID-19, I will self-isolate immediately. This may mean that I need to cancel your appointment at short notice. I appreciate this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or in the case of being your wedding day, an alternative trusted artist will be offered as a replacement who will be able to replicate my work using my photos and notes and you will receive a full refund (minus trial payment).
If YOU/OR ANYONE IN YOUR WEDDING PARTY OR HOUSEHOLD display any symptoms of COVID-19, please advise me as soon as possible as I will not be able to visit you. If you have fully paid your balance, your money minus deposit will be refunded (minus trial payment).
Should government guidelines change at short notice due to the ever-changing nature of the virus and any appointments need to be cancelled, I will do my absolute best to reschedule any appointments and accommodate any new wedding dates. Should I not be available for any new dates, an alternative trusted artist will be offered. Should I not be available for any new dates and your balance has been fully paid, your money minus deposit will be refunded (minus trial payment).

Frequently asked questions

Bridal Makeup - Trials